Refund and Returns Policy

At MedshopPharma, your happiness and trust are our top key issues. We understand that there may be times when you need to return a product or request a refund, and we focus on making this process smooth, right, and honest 

Eligibility for Returns:

Products can be returned if they are unboxed, unused, and in their real packaging. For any issues related to damaged, broken, or incorrect items, please contact our customer support within 7 days of receiving your order.

How to Request a Refund or Return:

Reach out to our support team at [contact@medshoppharma.com] with your order details and a short note of the issue. Our team will guide you through the return process and provide instructions for shipping or backup

Refund Processing:

Once your returned product is received and checked, we will process your refund directly Refunds are issued using the same payment method used during purchase. Please allow 5–10 business days for the amount to reflect in your account.

Important Notes:

Some items, including personal care and prescription medications, may not be allowed for return due to safety and cleanliness rules

At MedshopPharma, we are committed to ensuring your peace of mind and pleasure with every order.